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University of Maryland Global Campus VLE Support
Help center Technical support
  1. UMGC VLE Support
  2. General

General

Troubleshooting

  • Allocation - "Something Went Wrong"
  • Launch - Receive 404 Error after clicking Launch to Access VM
  • Login - Refused to Connect

AWS Control Tower

  • AWS Control Tower Instructions To Access

Virtual Desktop and Applications

  • How do I download and upload files from lab computers?
  • How do I use cloud drives to transfer files from the virtual lab?
  • Installing Workspace App for Virtual Labs Desktop and Applications

Lab Broker

  • How do I allocate and destroy lab resources?
  • How do I copy and paste in the virtual lab? (Linux File Transfer)
  • How do I copy and paste in the virtual lab? (Windows File Transfer)
  • How do I download files from lab computers?
  • How do I screen share my session with UMGC support/faculty?
  • Lab Broker Overview
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